At Tarini Mobile, we stand behind every product we sell. Whether you are purchasing a brand-new flagship or a certified refurbished device, our goal is to ensure you have peace of mind long after you leave our store.
Below you will find the specific warranty details for our different product categories.
1. Brand New Mobile Phones
All new smartphones sold at Tarini Mobile come with a Standard Manufacturer Warranty.
Duration: Typically 1 Year from the date of purchase (check specific brand documentation for details).
Coverage: Manufacturing defects, hardware failures, and software issues not caused by user interference.
Service: Claims are handled directly through the brand’s authorized service centers. We are happy to assist you in locating the nearest center in or around Keonjhar.
2. Certified Refurbished Mobiles
We take great pride in our refurbishment process. To ensure your confidence, we provide a Tarini Store Warranty on all pre-owned devices.
Duration:90 Days (3 Months) from the date of purchase.
Coverage: Internal hardware malfunctions and battery performance issues.
Exclusions: This warranty does not cover physical damage, water damage, or unauthorized third-party repairs.
3. Mobile Accessories
Original Brand Accessories: Follow the specific manufacturer’s warranty (usually 6 months to 1 year).
Third-Party Accessories: We offer a 7-Day Replacement Guarantee for any functional defects discovered immediately after purchase.
What is NOT Covered?
To maintain transparency, please note that the following conditions void all warranties:
Physical Damage: Cracked screens, broken frames, or internal damage due to drops.
Liquid Damage: Any exposure to moisture, rain, or immersion in liquids.
Unauthorized Alterations: Rooting, “jailbreaking,” or opening the device at a non-authorized repair shop.
Standard Wear and Tear: Scratches, dents, or natural battery degradation over extended use.
How to Make a Claim
If you encounter an issue with your purchase, please follow these steps:
Locate your Receipt: A valid tax invoice from Tarini Mobile is mandatory for all claims.
Visit our Store: Bring the device and the original bill to our Keonjhar location.
Technical Evaluation: Our team will inspect the device to determine the cause of the issue and guide you on the next steps (repair, replacement, or referral to a brand service center).
Would you like me to create a “Frequently Asked Questions” (FAQ) section to help clarify common warranty doubts for your customers?
